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February 25, 2024
Question

I'm getting an email that says my account info has been successfully changed in my QuickBooks money account ____ I did not request any change. Any suggestions?

  • February 25, 2024
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1 reply

February 25, 2024

I understand the importance of ensuring the protection of your valuable data, lmfarms. 

 

There are many reasons in today's environment to be cautious of email that seems in any way suspicious. Some email messages might be phishing scams, viruses, and other malicious software. Intuit uses different email addresses to communicate with its customers. 

 

Our emails will always come from an email address with the domain name @intuit.com. Let's make sure not to open or access any of the links added since you've received a suspicious one. If you've received one that you believe is from us, you may use the information on this link to check if it's legitimate.

 

We have a designated website where you can report phishing emails and other security concerns. You can directly submit the information to our security team through that platform.
 

Here's how:

 

  1. Go to the Online Security Center page.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

Know that your security is our top priority. I'd recommend contacting our Customer Care Team. This way, they can help you check the emails you receive to determine if they're from our end. 

 

Here's how to reach them: 

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in Talk to a human, then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose a way to connect with us.

 

For a complete guide on how to recognize suspicious emails and know legit email addresses from Intuit, you can visit this article:

 

• Receive important email messages from Intuit

• Recognize and report suspicious emails (Phishing)

 

Should you require further assistance or have additional questions about Intuit's service email addresses, please do not hesitate to reach out to us. We're always here to help. Have a great day.