I'm having trouble adding in a new service. The field pops up allows me to fill in the boxes but when I hit save it does nothing.. thinking probably compatibility issue?

Thanks for the update, @nwsprinterservic.

I can see the urgency of getting your display error resolved. Let me help route you to the best support who can investigate this matter and provide the appropriate fix so you can manage your items and transactions accordingly.

Since your saving issue continues, even after performing the recommended troubleshooting steps, I encourage you to reach out to our Customer Care team. They can create a case to investigate your service item error concern and guide you with a fix.

We've updated our support options in QBO. You'll have to log into your account and go to the Help menu to request a callback from one of our experts. To do this, here's how:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Choose a way to connect with us (Send a message/Chat or Get a callback/Callback).

Once everything is all set, you may also want to check out this article as your reference in using reports to get insights on the things you buy and sell and the status of your inventory in QBO: Use reports to see your sales and inventory status.

Let me know if you have other concerns about managing items and income transactions in QBO. I'll gladly help. Take care, and I wish you continued success, @nwsprinterservic.