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A
Angel_7
February 19, 2021
Question

I'm trying to combine receipts that have multiple pages using QB Online but I don't know how.

  • February 19, 2021
  • 5 replies
  • 0 views
I tried searching and couldn't find any posts about it but I'm having problems adding receipts in QuickBooks Online that have multiple pages.
I have receipts that have multiple pages, for instance a lot of the items on the first page and then the second page more items and then the total. But when I take a picture "scan" it wants to add them as 2 different receipts and I don't know how to combine them. Can anyone help me out with this issue?

    5 replies

    MariaSoledadG
    MariaSoledadG
    February 19, 2021

    Allow me to make things clear when using the capture feature to categorize expense receipts in QuickBooks Online, Angel_7.

     

    You can only scan one receipt at a time when using the feature since this is another way on how to categorize your expense receipts. After you send images to QuickBooks, they show up in the Banking or Transactions menu and you’ll see the Receipts tab. You'll want to add attachments to customer and vendor profiles for more organized record-keeping. Please check this article on what are the acceptable file types that you can attach. Attachments in QuickBooks Online.

     

    In addition, adding another receipt will result in a different transaction when using the Capture or Scan feature. For more information, you can read this article: Capture and Categorize Expense Receipts and Bills in QuickBooks Online.

     

    You can also run reports in QuickBooks Online to show different aspects of your business. Some may focus on sales, others on your spending, and some look at parts of each.

     

    Feel free to let me know if you need anything else about uploading receipts. Remember, it's our top priority to address your concerns, so let us know if you need help. Have a blessed day and stay safe always!

    C
    CanadaRock
    March 31, 2021

    I think the question was that Angel07 had a receipt with more than one page and was wondering how to scan a receipt with more than one page. I am looking for the same in formation.

      M
      Maybelle_S
      March 31, 2021

      Thanks for joining the thread, @CanadaRock

       

      The ability to scan multiple receipts is unavailable. You can only add multiple attachments list transactions in QBO, you can follow the steps below: 

      1. Select the Gear icon.
      2. Under the Lists section, choose All Lists. 
      3. Click Attachments.
      4. At the upper left, select Attachments (clip icon). 
      5. On your keyboard, press Ctrl to browse and select the document you want to attach, then select Open.

      Find out more details on how it works here: 

      I've got an article made available so you'll become more familiar with managing receipts in QuickBooks: Capture and categorize receipts in the Receipts tab.

       

      You may also consider looking for a third-party application in the App Centre that offers scanning services that can upload multiple page receipts.

       

      Here's how to find them:

      1. On the left panel, click Apps.
      2. Click the Find Apps tab.
      3. Enter a keyword in the Search for an app box or use the Browse Category and select Document Management.
      4. Press Ctrl + F on your keyboard and search for the scanner.

      I'll be right here if you need anything about QuickBooks. Wish you all the best.

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      February 19, 2021

      @Angel_7 

      Consider having a bookkeeping app to do so and integrate it with your QBO.

      J
      jtreske
      May 21, 2021

      Angel_7,

       

      I don't know if you solved this problem yet, or if there was an update between now and the date of your question, but I had the same problem today and my search for an answer brought me here to this thread.

       

      I have one solution that worked for me:

       

      I had two pages for an invoice and sent both to quickbooks and they show up as separate scans/invoices/receipts, so I just created a bill with one page and then you can review the second (and third, fourth, etc.) and just manually match them to that same bill through the search page that pops up after you choose to manually match the subsequent pages. I went back to the vendor and opened the invoice and, sure enough, links to both pages were in the files box at the bottom of the invoice screen. I don't know what page link was first or second. It isn't important to me, but you might need to tinker with the order of which page you use to create the invoice and which page(s) you follow up with the manual matching process.

       

      Hope this helps!

       

        N
        NeilG
        December 16, 2021

        Absolutely ridiculous!  Come on Quickbooks!  Half my receipts are on two separate pieces of paper.  

         

         

         

          A
          ajmacomber
          July 31, 2022

          This absolutely needs to be fixed. The fact that you can’t simply snap a multi-page receipt is asinine, to the point that it’s near useless. Come on QB stop making excuses and make this change. It’s not like its a difficult thing to do  in terms of programming. I don’t want to hear ‘can’t’. Do it!    Reading these repetitive replies about how the functionaloty doesnt exist all while all these people are asking how to do it is about the most frustrating thing. I’m so sick of corporations just taking the “tough, deal with it” attitude when it comes to customer service and response. FIX IT!

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