I’ll make sure you’ll be able to set up a new parent account in QuickBooks, @ems-2019.
QuickBooks Online (QBO) made updates to the Chart of Accounts (COA) so users will have more organize accounts.
In order to create a new parent account, you’ll need to switch from Business view to Accountant view. Accountant view has complete control over features to provide a better accounting experience.
Here’s how:
- Select the Gear icon at the top right.
- Click the Switch to Accountant view option.

- After QuickBooks refresh the page, go back to the Chart of Accounts window.
- Press New.
- Select and enter the necessary information.
- Select Save and close.

You can check this guide to learn more about each view and how to switch between them: Switch between Business and Accountant view in QBO.
Moreover, here are some articles that give you insights about COA:
I’ll be here anytime to help if you have additional questions or concerns about account setup. Just leave a message below. Take care always!
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