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M
mhayes2
May 20, 2024
Question

I'm trying to write a check in QB Online and my vendors are not coming up as usual and the I can't pull up the proper checking account either. What's happening?

  • May 20, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

I
iam337537
May 20, 2024

Same here. QBO has not been running right the past few weeks it has been very slow and now I cannot write checks or pull up chart of account codes. This is hindering my ability to run my company and this is a major issue they need to resolve asap. 

N
Not paying total balance due
August 7, 2024

Same problem here.  First week of the month, a ton of vendor checks to write and I can't.  I click on check and none of the vendors bills come up to add to the check.  I'm dead in the water.

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Irene R
August 7, 2024

I see that you've posted the same inquiry concerning writing checks for your vendors in your QuickBooks Online account in the Community thread.

 

I suggest visiting my peer response for more details in regard to your query: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re

 

Once you have the checks prepared, you can proceed with printing them. Step-by-step instructions for this process can be found in this article:  Print a check in QuickBooks Online.

 

Let me know if you have additional questions about your vendor checks, The Community will address them once you get your response. Keep safe!

S
Shania_C
May 20, 2024

Greetings, mhayes2.

 

I understand that you have been dealing with this issue. Please know that we see the urgency of this matter and want to ensure that you can successfully access the proper checking account. Moreover, there is an ongoing investigation for unresponsive dropdowns in multiple areas in QuickBooks Online. Allow me to direct you to the appropriate channel.

 

1. Access your QuickBooks Online (QBO) company, go to Help (?).

2. Choose either of these tabs:

 

  • Assistant tab and type Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

3. Select the preferred method of contact (phone or chat).

 

To ensure that your concerns are prioritized, please check our support hours and contact us at your convenience: Support hours and types.

 

I've also included a couple of detailed resources about working with your checks in QuickBooks, which may come in handy moving forward:

 

 

Please let me know if you encounter any other issues when using QuickBooks Online. I want to make sure everything is taken care of for you. Have a great day!

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