Thank you for reaching out to us in the Community, Janice33.
Please be aware that the process of changing your bank account for vendor payments typically requires 3 to 5 business days to complete.
For a comprehensive understanding of the bill payment process, I recommend referring to this article: Learn about QuickBooks Bill Pay for QuickBooks Online. This resource provides a detailed list of processes for managing your vendor transactions in QuickBooks Online.
For additional insights and information on how to guide you through the bank account change process for payroll, check out this article: Change your payroll bank account.
Moreover, you can read more insights and information about the payment features in QuickBooks Online through the following articles:
- Enter and manage bills and bill payments in QuickBooks Online
- Change the deposit bank account for QuickBooks Payments
- Common questions about QuickBooks Payments deposits in QuickBooks Online
If you're unable to update the information, please contact our Online Bill Pay Support. They are best equipped to assist with personal information in a secure environment.
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