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alvaradoabp92@gm
April 29, 2024
Question

I need to know the entry for mobile number so I can create a zap. This is nothing wrong with Zapier as integration is in place but can't find the entry for mobile number.

  • April 29, 2024
  • 1 reply
  • 0 views
Did search in the community and nothing was found. Very frustrated with the support provided, called (xxx) xxx-xxxx being told this is the way to contact the development team but that was not the case. Spent 1hr 29 mins on a call and asked for an escalation (case no 1511 6840 324). All I need is the data name for the "mobile number" field from customer records so I can create a zap in Zapier. I have already done one zap using the "name" and "email" fields using the date names here https://prnt.sc/xqwz4BHNOoqj but can't find the data name for the "mobile number" entry - what's the field of this?  I did a search using 'number' and 'mobile' but no luck - thanks.

1 reply

MariaSoledadG
MariaSoledadG
April 29, 2024

I can see how you want a mobile number field for the data name. Alvarado.

 

For now, this feature is unavailable in QuickBooks Online (QBO). I know that having the option to enter the mobile number to map the entry so you can sync and create a Zap account is useful for your business. While this is technical and a little bit complicated, I recommend reaching out to our product developers team again so they can help you deal with this and resolve the issue. You can ask questions in the forum and will be able to receive feedback and answers from the rest of the members and the developers themselves. 
 

 

Furthermore, you can watch videos so you can learn how to use QuickBooks in a step-by-step process. I've attached some video tutorials to learn more: Getting Started With QuickBooks Online.

 

Post your reply below if you have any questions about QuickBooks. Remember, we're here to help you anytime. Have a nice day!

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