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A
accounts501
October 11, 2021
Question

I need to remove text from the bottom of our invoice but this is not part of the template section. The text is at the bottom of the invoice. Thanks in advance.

  • October 11, 2021
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

JoesemM
JoesemM
October 11, 2021

I can share some information on how to remove the text of your invoices, @accounts501.

 

You'll have to edit the notes in the Add footer text column of your templates. This will remove the text from the bottom of your invoice. Let me guide you how:

 

  1. Click the Gear icon and select Custom form styles. 
  2. Look for the invoice that you wanted to modify and select Edit.
  3. In the Content section, click the lower field of the invoice.
  4. Edit the text in the Add footer text field and select Done.

Once done, try to create an invoice again and verify if the text is still showing.

Additionally, here are some articles that you can read to help manage your invoices in QuickBooks Online:

 

 

I'm just a few clicks away if you need more help in completing your other tasks in the program. Have a great rest of the day, @accounts501.

A
accounts501Author
October 13, 2021

This does not work. The text is not visable to delete. It is on the bottom of the page when you download or print. I can not find where this has been entered in order to remove it.

 

    JoesemM
    JoesemM
    October 13, 2021

    Thanks for getting back to us, @accounts501. We can perform some troubleshooting steps to get this back to normal. 

     

    There are times that the browser is full of frequent access web pages. When this gets outdated, it can cause an issue with your QuickBooks performance. 

     

    To verify this, let access your account via a private window (incognito). Then follow the steps, I've shared above on how to clear the text in the Add footer text column.

     

    Once done, you can now create an invoice and download or print them to verify if the text will show. If it works, you’ll have to go back to your main browser and clear its cache. Clearing them fixes certain matters, like loading or formatting issues on sites, and helps increase the performance of your computer. You can also use a different browser if the issue persists.

     

    Also, you can add a screenshot for me to visualize and further check on it for you. I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution. 

     

    For future reference, read through this article should you need to print multiple invoices in batches: Email or print multiple invoices and sales forms.

     

    Give this a try, and let me know how it goes by leaving a comment below. I'm only a post away if you have any follow-up questions. Take care, @accounts501.

    A
    accounts501Author
    October 14, 2021

    As I have already said. There is no text in the footer box. You have not read my message or looked at the attachments I sent.

    I am going to try find someone else who can help.

    This method is not working.

     

      G
      GeorgiaC
      October 14, 2021

      Hi accounts501, you'd need to set the default VAT settings to 'No VAT' to remove this - to do this, click the Cog > Account & settings > Advanced > Accounting > Default tax rate selection. 

       

      Thanks!

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