I need to speak to someone

Hi there, byronricks. I'll point you in the right direction to get this matter investigated.

Before we proceed, please understand that this is not the experience we want you to have while using our program. I can input the steps below to get you in touch with our Customer Care Team so they can gather your details and investigate your account internally

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either of these tabs:

• Assistant tab and select Talk to a human.
• Search tab and click on Contact Us to connect with a support expert.

Please see this article for more details: QuickBooks Online Support.

Additionally, I'm adding this article to spot suspicious activity in your account: Identify suspicious activity, phishing scams, and potential fraud.

Please keep in touch if you need more help regarding this matter in QuickBooks Online. I'm always here to lend a hand.