Skip to main content
March 29, 2024
Question

I paid a contractor but it was paid from an account that is closed. She is supposed to get DD today. Can she still get DD today once account is changed?

  • March 29, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Tori B
March 29, 2024

Good morning, @info-tandkfinanc.

 

Thanks for taking the time to reach out to the QuickBooks Community. 

 

Typically, the bank will need time to decline the payment since that account is no longer active. Sending a new direct deposit will take the normal range of time. In QuickBooks Online, we have the following funding times for direct deposit:

 

  • Same-day: Workers are paid the same day you send your payroll to us.
  • Next-day: Workers are paid the next banking day after you send your payroll to us.
  • 2-day: Workers are paid two banking days after you send your payroll to us.
  • 5-day: Workers are paid five banking days after you send your payroll to us.

 

To send a request for changing the direct deposit funding time, you can open this article: View or change your direct deposit funding time. Then, go to the How do I get a faster funding time? section.

 

You can contact our Payroll Support Team to see how far along the contractor payment is. Our team can also assist you with setting up the new account. 

 

For more information about direct deposit, check out Pay a Contractor with direct deposit in QuickBooks Online

 

Please let me know if there is anything else I can assist you with. Take care!