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April 2, 2024
Question

I received an invoice payment and how many days does it take for the money to arrive in my account?

  • April 2, 2024
  • 1 reply
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I received an invoice payment and how many days does it take for the money to arrive in my account?

1 reply

April 2, 2024

Hello there, @tavinho and welcome to the Community. 

 

Allow me to share some information about how many days does it take to receive invoice payment in QuickBooks Online (QBO).

 

If you are a new QuickBooks Payments user in QBO, your initial month's ACH payments will take a little longer. After QuickBooks put everything up, you will receive your payments within 5 days for the first 1 to 4 weeks. Once everything is in order, QuickBooks will deposit customer payments in a faster pace. 

 

Your initial payment set (also called a batch) will be deposited in 5 business days. While establishing your account, these initial deposits take a little longer. Customer payments will be deposited considerably more quickly after everything is set up. Also, the waiting period varies depending on these factors:

 

  • Time of day you enter transactions.
  • Weekends and federal holidays
  • The financial institution where transactions are deposited.
  • How long does it take for your bank to verify and process electronic deposits.

 

Furthermore, you can check your deposit speed from QuickBooks Online or the Merchant Service Center. If you don't use QuickBooks Online, check your speed in the Merchant Service Center.

 

Step 1: Check the deposit speed for your product.

 

  1. Go to Settings and select Account and settings.
  2. Select the Payments tab.
  3. Review the Deposit Speed section.

 

Step 2: Check the status of deposits and specific customer payments.

 

Each day, QuickBooks Payments combines all of your customer payments (both sales receipts and paid invoices) for the day into a single record. This record is called a deposit. Sometimes we call this a batch of payments. For all other products, go to the Merchant Service Center.

 

  1. Sign in to QuickBooks Online.
  2. Go to Sales, then Deposits.
  3. Select the bank deposit you want to review.

 

You'll see each payment that's part of the daily deposit. It also shows related processing fees as separate transactions.

 

Step 3: Reach out to your bank.

 

If you checked the payment status and QuickBooks deposited the payments, your money is on its way.

 

For more details, you can read through these articles below: Find out when QuickBooks Payments deposits customer payments.

 

For future reference, I've included these resources to learn what to do if a customer payment is on hold. Moreover, how QuickBooks Payments deposits work:

 

 

Thanks for coming to the Community. You are welcome to ask more about your invoice payment. I look forward to being able to help you with any concerns you may have regarding QuickBooks. Have a great day.