I submitted an invoice to a customer for $163k but on the payment page it show ability to pay $100k and showed an open balance of $63k. Is there a max limit on this page?

Yes, there is a maximum limit on the amount that can be paid online in QuickBooks Online (QBO), @user31303. I’m here to provide clarity on the matter.

In QBO, while there’s no limit on the frequency of payments you can make, there is a limit in terms of the amounts you can pay in a single transaction.

Previously, customers were limited to a $50,000 cap that could be paid online for a single transaction. This cap has now been increased to $100,000, subject to certain eligibility criteria.

It’s crucial to understand that this raised cap doesn’t automatically approve all ACH transactions below $100,000.

Once you reach the limit, customers will be unable to make online payments until your limit is reset over time. However, this doesn’t prevent you from receiving the full amount due. Your customers have the option to settle the remaining balance by initiating a separate transaction or opting for alternative payment methods, such as cash or check.

To learn more about the payment limit, you can check out this blog: https://www.firmofthefuture.com/product-update/september-2023-mpu/

Also, feel free to use these links for more details about processing payments in QuickBooks:

• Find out when QuickBooks Payments deposits customer payments
• Take and process payments with QuickBooks Payments
• Record invoice payments in QuickBooks Online

Comment back below if you have further questions about managing customer payments. I'm here to help. Have a good one.