I used to create an Estimate in HTML format, and the client could accept the estimate. Now when I send an estimate its an unimpressive text format. What happened?

Hi there, SoT21.

Can you tell us more details about happened to the estimates? What do you mean by unimpressive text?  We're  asking these questions to make sure that  we give you the right information and steps to sort this out.

Please reply back to us to share more details. We look forward to it.