I’ve updated my phone number but it’s still trying to send it to my old number, how do I fix it for it to send to my new number so I can see my debit card?

I've got you covered, @tia9. I'm here to help you update your phone number so you can view your debit card.

If you're referring to QuickBooks Debit card, you need to update your phone number from your QuickBooks Payment account. This will ensure that you can view your debit card information without any issues. I can assist you with updating your phone number to resolve this issue.

1. Open your Payments account.
2. Head to Account, then Account Profile.
3. Choose Contact Information and then Edit to update your phone number.
4. After changing, click Save.

You can visit this article for reference: Update business and account info for QuickBooks Payments.

Once you have updated it, you can rest assured that your new phone number will receive the code.

However, if the issue persists even after changing your credentials, I recommend contacting our customer care team so they can review your account safely. They have the expertise and tools to investigate the root cause of this concern.

If you want to know more about your business reports in QBO, please read this article to learn more: Run reports in QuickBooks Online.

I'm all ears if you have other concerns about changing your account information in QBO. Be sure to let me know in the comments.