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April 27, 2024
Question

I would like to accept American Express card payments on my invoices but it is not showing as an option.

  • April 27, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 27, 2024

Hello there, sarah.

 

You can easily add the ability to accept American Express cards from the merchant service center. Let me guide you on how to do it:

 

  1. Sign in to the merchant service center.
  2. Select Account, then select Account Profile.
  3. From Payment Methods, select Add American Express.
  4. Select Submit.

 

After that, you can follow these steps to activate invoice payments.

 

  1. Go to Settings , then select Account and settings.
  2. Choose the Sales tab.
  3. Under Invoice payments, select Edit, then select the payment options you want.
  4. Click Save.
  5. Hit Done.

 

You can read this article for more details: Take and process payments in QuickBooks Online with QuickBooks Payments

 

In addition, you can consider checking this article to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online

 

If you have further concerns about payments in QuickBooks Online, feel free to come back here in the Community. We're here to assist you 24/7.

April 30, 2024

Thank you! I was finally able to do it. I'd gone in several times before and the AE option just wasn't there! Than all of a sudden it was. Thanks again!

April 30, 2024

You're always welcome, Sarah.

 

I'm glad that the information shared by my colleague was able to help you resolve your concern. Rest assured that we'll remain dedicated to providing the best possible assistance.

 

If you have additional questions when managing customer payments or other related concerns in QuickBooks Online, feel free to revisit the Community page. We'll be around to help.