Skip to main content
April 3, 2024
Question

I wrote up an invoice and my wife voided it. The descriptions are there but not the numbers. Is there any way to recover this?

  • April 3, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

MariaSoledadG
April 3, 2024

Recovering the number in your invoice is quick and easy. I'll show you how Jacob.

 

QuickBooks Online (QBO) has a feature that records all account activity including user signs, changes to QuickBooks settings, editing customers, vendors, employees, and payroll submissions. 

 

You'll want to use the audit log so you'll be able to review the amount or number that was voided. To do this, you'll have to sign in as an admin to access the audit log. Then, follow the steps below:

 

  1. Go to the Gear icon and select Audit log.
  2. Choose Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  4. Click Apply.



 

Additionally, learn how to record invoice payments to mark them as paid. You can also record the full or partial payments so you'll be able to track the remaining balance. Check out this article for more details: Record Invoice Payments In QuickBooks Online.

 

Let me know if you have further questions about invoices. Remember, we're always here to help anytime.