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February 19, 2024
Question

If I "combine payments" to a vendor, will a memo be included with that payment detailing invoice numbers paid?

  • February 19, 2024
  • 1 reply
  • 0 views
This would be when using the Quickbooks Online Bill Pay feature.

1 reply

February 20, 2024

Hello there, Dawn. Let me share what will happen to your memo when you combine two payments.

 

Combining two payments from the same vendor will save you time paying bills and make it easier for us to apply for the credit. 

 

When we merge payments, its credit memo will not combined. However, we can manually add the credit memo after combining those payments.

 

Here's how: 

 

  1. Go to + New, then click Credit memo.
  2. In the Customer dropdown, select the customer's name.
  3. Enter the credit memo details, such as the date and the amount.
  4. When done, select Save and close.

 

After this, here are the steps to combine payments: 

 

  1. Go to Expense, and click Vendors. 
  2. Tick the checkbox with the correct vendor.
  3. Select Make payment. 
  4. On the Bill Payment page, check all Bills you want to apply for the credits.
  5. Once done, Save and close.

 

If you need more help recording your client refunds, you can check this article: Record a customer refund in QuickBooks Online.

 

Don't hesitate to reply to this thread if you need additional assistance applying credit memo in QuickBooks Online. I'll keep an eye out for it. Take care. 

February 20, 2024

I'm sorry, I guess my question wasn't clear. If I want to pay two invoices to the same vendor, I go to +New >Pay Bills and then select the two invoices I wish to pay.  I will then select Schedule Payments Online.  At this point the screenshot I have added populates.  My question is if I toggle to "combine into one", will the two invoice numbers be included in the memo of the payment to my vendor?  I feel like I've received payments from other vendors using QBO and the memo has said "combined invoices" which doesn't help me to apply the payment correctly.  If that information is not provided to my vendor when I'm making a payment, I will keep the payments separate instead of combining.  

 

Does that make more sense?

February 20, 2024

@dawnjohnson 

As I know, the combine payment is still a new feature in QB Billpay and I am not sure it it will provide the breakdown at this time. I would recommend to sign up for a free Melio accout to pay your bills as the backup.

https://affiliates.meliopayments.com/quickbooks

 

For any payment delivery method, your vendor will get an email showing a breakdown of all bills that have been paid

 

You can also get a cashback to pay the first bill. Make sure to click the Get $100 cashback to signup.

https://affiliates.meliopayments.com/cashback