Solved
My tenant did some work for us. We told him we would waive one months rent in exchange. How do I record this?
Set up a bank account called 'Clearing Account'. You are going to use this account to deposit the "payment" from your tenant as well as "pay" your tenant for the work they did. The two "payments" will cancel each other out and you will also have booked $500 in rental income and $500 in expenses, netting to $0, which is what you want.
First, create the invoice for the tenant's rent, receive the payment on the invoice, and deposit it to the newly-created Clearing Account. Then, create a bill for the work he did and pay it using the same Clearing Account. That's it.
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