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June 28, 2024
Question

In different browsers, meeting the requirements of image format, weight and dimensions of the file, clearing cache I CANNOT GET THE LOGO of my company to appear on the ho

  • June 28, 2024
  • 1 reply
  • 0 views
in different browsers, meeting the requirements of image format, weight and dimensions of the file, clearing cache I CANNOT GET THE LOGO of my company to appear on the home page.

Please help me urgently

1 reply

June 28, 2024

Hello there, @bluesupply-servi. I recognize the importance of showing your logo on your home page.

 

Upon checking, we have an open investigation about the company logo not showing on the Dashboard page. Rest assured that our engineers are working on this to provide a permanent solution.

 

I recommend contacting our customer support team to be added to the affected users list for email updates on the investigation's status and resolution notification.

 

Here's how you can reach them:

 

  1. Select the Help icon and click the Search tab.
  2. Select Contact Us.
  3. Provide a brief description of the issue, then Continue.
  4. Choose between Chat with us and Have us call you.

 

In addition, I recommend visiting this website to look for resources for future reference: QuickBooks Q & A.

 

Let me know if you have additional concerns related to QuickBooks Online. We're always here to help. Stay safe!