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A
Angus1899
February 15, 2024
Question

Income Vs. Sales in Dashboard

  • February 15, 2024
  • 1 reply
  • 0 views

Income Vs. Sales In Dashboard

 

So we have been having a problem for the last year where our dashboard numbers are not making a lot of sense. We started fresh in 2024 but we are having the same problem. Namely, I dont know what is true in my QB sales and P/L. The expenses match up fine but when it comes to our Profit Vs. Income section, they never match up which is strange to us because we are on the Cash Basis for accounting. 

 

Why is it that our sales and income numbers are different? My sales are higher than my income. I just want to be able to trust the numbers I am seeing in QB to make smart business decisions. 

 

Thanks

1 reply

M
MirriamM
February 15, 2024

Hi there, Angus1899.

 

I'd be glad to provide some information about the data showing on your dashboard in QuickBooks Online (QBO).

 

The dashboard provides a quick overview of your company's status, including income and expenses, bank accounts, and more.

 

Regarding the Profit & Loss section, it will match the Sales and Expense section based on the specific period you have filtered. On the other hand, the Profit & Loss versus Income won't match because the Income section defaults to the last 365 days. Thus, it shows your open invoices and the total sales paid over the past 365 days. 

 

In addition, the amounts on your Sales graph are based on the sales transactions in your account for the period specified (invoices and sales receipts). This will not include journal entries and bank deposits. However, it's counted on your Profit & Loss report.

 

If you want to know more about the Dashboard tab, you can refer to this article: Get started and adjust settings after you sign up for QuickBooks Online.

 

Do let me know if you have any other questions relating to the amounts appearing on your dashboard. I'll be happy to assist you. Have a great day ahead!

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