Good day, MWie.
When sales are not showing up in a report, it's possible that the transactions are still sitting in the Undeposited Funds account. You'll want to check the transactions by following these steps:
- Go to Company > Chart of Accounts.
- Find the Undeposited Funds account in the Look for account name or number field. Then, click the Search button.
- Double-click the account to check if the transactions that were missing on the report shows up.
If the transactions are the ones you are looking for, you can go to the Bank Deposit page and record them. Go to Banking > Make Deposit. I've got an article here for the instructions: Record and make Bank Deposits in QuickBooks Desktop.
For your COGS, let's make sure you have selected the correct account for each item. You can check this information by going to the item list page.
Here are the steps:
- Go to Lists > Item List.
- Double-click each item and check to see the assigned account from the Account drop-down menu. Change the account if necessary.
- Click OK once done.
I've got this article for reference: Add, edit, and delete items.
Once done, run the Profit and Loss or Balance Sheet report again.
Please keep me posted if you have any additional questions about the reports. Thanks.