Question

Intergration went wrong

Forum|Forum|2 years ago
November 18, 2023
2 replies
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Hi, I switched from desktop pro to online in May. Banking balance all looks good but my profit and loss is way out of whack as I assume the expenses or COGS before May did not transfer properly. I backed up my desktop version to my PC at that time but I cannot open that file to try and fix this because my desktop subscription has expired. How do I open that file to see what I have to do? stressed.... Pat

QuickBooks Online

G

GlinetteC

Hi there, Pat.

I understand the impact of this challenge on your business, and the ability to access your file is important to us. I'm committed to helping you resolve it promptly.

Once your subscription period expires, you will lose access to your QuickBooks Desktop account. Your company file will still be stored on the device, you will need to reactivate the service to open or view the data.

If you opt not to renew your subscription, you can use the trial version of QuickBooks Desktop to access your data.

I'm sharing an article that explains how your books were transferred to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

After completing the integration, it's essential to verify that your data is ready for use. For a detailed, step-by-step guide on what to do after transitioning to QBO, please refer to this link: Learn what to do after you move from QuickBooks Desktop to QuickBooks Online.

Get back to this post if you have follow-up questions about integration to QBO or other concerns. I'll be sure to assist.