Intuit stole my money from my quickbooks checking and fraudulently closed my account. What do I do?

It will help if provide more details on such an unusual incident. Please, confirm this is not an isolated incident where you were just not able to access the portal.

But just in case of the worse

1- Check any IRS collection

2- Check there was not an issue with the delivery of the plastic card

3- Check there is not a claim or chargeback

4- Check you are not an international location.

But if still convinced that you are deprived of your balance, there are a few government agencies to file a claim. From top of my mind is the Federal Trade Comision.   Judicial claim, very expensive since your agreement force you to go to Federal court.

Good luck and keep us informed.

We'd want to make sure that we get this sorted out, bowmansonsllc-gm.
 

Aside from the information that are shared in the first reply, you can also reach out to our QuickBooks Payments support team. They can take a look at your account and check why it was cancelled. 

Here's how to reach out to them: 

1. Click the Help menu in the upper-right hand corner of your QBO account.
2. Type in "Talk to a human" in the chatbox, then press Enter.
3. Select Get help from a human.
4. Click Chat with us or Have us call you.

Let me also share this article for more details about using the service:

• QuickBooks Payments FAQ
• Why Are My Funds on Hold?

Don't hesitate to always ask questions if you need more help from us. We're always here to guide and assist you anytime of the day. 

Did you get your money back? They closed my checking account and are withholding thousands of dollars from me and stating I have to wait at least 270 business days to get my money back. 

This just happened to me

Is this legal to steal money and use it to make interest profit while they lock us out from using it?

It says I received an email but I never did.

A couple weeks ago I got a scam call prying for information from someone that falsely claimed to be from Inuit and asking me for my EIN and other tax information out of nowhere and were referencing information that had nothing to do with my business or my QuickBooks company.

Then I couldn't transfer money so I requested a call - I got 10 calls after that from scammers and then finally Inuit support who put me on hold for a long time, then I could transfer again, and then said they didn't do anything.

Clearly a blatant lie - what's going on here? Clearly this is a common pattern from Inuit recently.

Are they perhaps going bankrupt and stealing from customers?

They recently stole $20,000 from my account.  We run a documentary company and are currently collecting media for a pilot to expose them (do what you love to fight what you hate).  Contact us if you have a story with legitimate documentation.  We’ve had several calls with QBO trying to get to the bottom of this.  First they said they would reach a decision in 30 days, the next person told us it was resolved and we’d receive confirmation in a day or two (nope) next person said there was nothing they could do.  Then I got an email saying they’d give me a response in the next 50 days. 

Here’s the rub.  They don’t give the money back to the person who issued the payment either.  They hold it and day trade with it or use the money indefinitely for their gain. It’s impossible for you to reach them (only entry level support who can’t tell you anything).  My client tried.  Their bank tried.  I tried.  Efforts are futile. Please don’t waste your time trying to get these criminals to give your money back to you or your client.  You can’t afford to sue them either.  All we can do is create a large enough message to attract a class action law suit.  They are already under so much scrutiny. Please please please share your story and document your journey! 

The same thing happened to me. I billed my client for equipment deposits. They intern paid by ACH. QuickBooks collected that money canceled my account and told me it was a business decision to terminate my account.  They never released the money back to my client or gave it to me. They sent me an email, asking me to send them my drivers license, Social Security, card and six months of bank statements. I did all of that and they still kept my money and canceled my account with no warning and no reason. I called approximately five times Each time I called, I was stuck speaking to foreign employees who could not help me. I asked to be connected to the decision-making office or division. Each time I was told I could not go any higher than them. I was given five case numbers and no one has called me back or said anything about my money. The total amount stolen from me is $25,880. At this point, I don’t know what to do other than get an attorney and sue for damages. If anyone can help me, please let me know.   

I am writing to continue this thread—I see it has been two years and this is still happening—it just happened to me and it is very clear from this thread and my personal experience now that QuickBooks is intentionally stealing money from small business owners. Why would they not automatically refund the money to the consumer if they need to “close the account” on me? That is theft. Did a class action suit get filed?