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Dalehollowmarine
October 10, 2024
Question

Inventory Stock Status by Vendor Report is missing the button for Create Auto PO

  • October 10, 2024
  • 5 replies
  • 0 views

On Friday October 4th I was able to create auto PO's and when I tried on Monday the 7th the button was missing.

 

I have made sure I have the latest update and called the QuickBooks help center three times, but I can't get an answer as to why this has happened.

 

Anyone have any insight?

    5 replies

    Bryan_M
    Bryan_M
    October 10, 2024

    It's good to have you in the Community, @Dalehollowmarine. I acknowledge your effort in ensuring that your QuickBooks Desktop (QBDT) is up to date and for reaching out to our support team to find a resolution for this issue.

     

    I'll share more information about the missing Create Auto PO in the Inventory Stock Status by Vendor report and then direct you to the best help for this.

     

    There have been reported cases about this issue in QBDT, and right now it has been tagged as closed. Since you have the latest update of QuickBooks and the error persists, I recommend reaching back out to QBDT Support for the best action you can take to resolve this.

     

    If you wish to learn how to save a report's customization, feel free to read this article: Create, access and modify memorized reports.

     

    Stay in touch if you have other questions about the display buttons when running a report or any QuickBooks-related concerns by leaving a comment below. I'm always here to help in any way I can. Have a good one.

    H
    Huth1
    October 10, 2024

    I have the same issue and help desk is not really helping

    D
    DalehollowmarineAuthor
    October 10, 2024

    I am glad to hear I am not the only one.  It is frustrating.  I have to export the file to Excel and filter it by the order column to see what I need to order.

     

     

    D
    DalehollowmarineAuthor
    October 15, 2024

    The next update fixed this situation.  Thank you to all who helped.

    C
    ChristoSlee
    November 1, 2024

    Had the issue before. Did the manual update and we got the button back. Now with R10_19 Button is gone again. 

     

    Not sure what is going on but does not seem Intuit can roll out one stable update. 

     

      JoesemM
      JoesemM
      November 1, 2024

      I know it’s important for you to access all the features after the update, ChristoSlee. Allow me to connect you with our support team who can help investigate this matter further.

       

      We've received similar cases or reports about the inventory stock status report no longer having the create auto PO button after installing 2024 R10_19. With this, I suggest contacting our support team so they can include you on the list of affected users. To proceed, please follow the steps outlined below:

       

      1. Open QuickBooks.
      2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
      3. Enter the question, keyword, or topic you need help with.
      4. Log in to your Intuit account, select Continue, and then Continue with my account.
      5. We'll send you a single-use code via email. Type in the code and hit Continue.
      6. Choose to chat with us or Have us call you.

       

      To ensure they can assist you on time, you can open this link for their support hours: Get help with QuickBooks products and services. Then, click QuickBooks Desktop.

       

      For now, you can download specific updates from our websites. Just follow the steps:

       

      1. Go to the Downloads & Updates page and hit the standard setup. 
      2. Select your Country, Product, and Version (year).
      3. Click Search and choose Get the latest updates.
      4. When the download finishes, open the file to install the update and follow the on-screen instructions.
      5. When the download finishes, open the file to install the update and restart your computer.

       

      To manually install updates throughout your network, access the install file on your computer, or transfer it to a flash drive to move it to another computer. For more information about the update, see this link: Update QuickBooks Desktop to the latest release.

       

      I've also included a couple of detailed resources about personalizing your reports and how to record adjustments for your inventory:

       

       

      Feel free to reach out anytime if you have other questions about inventory report or any concerns with QuickBooks. I'm always here to offer additional assistance. Keep safe and have a great rest of the day.

      MsNorthPND18
      MsNorthPND18
      November 5, 2024

      I understand your concerns about the Inventory Stock Status by Vendor Report and the missing Create Auto PO button in QuickBooks Desktop (QBDT), Dale. Rest assured that I'm here to provide helpful information to the best of my abilities.

       

      Reported cases regarding this issue have emerged in QBDT, and it is currently under the tag INV-114091. I suggest reaching out to our Support Team for help, as they can investigate the matter and include you on the affected list. You will receive an email from our Support Team once the issue is resolved. Here’s how:

       

      1. Login to your QuickBooks, and click the Help icon.
      2. Then select QuickBooks Desktop Help/Contact Us.
      3. Give a brief description of your issue, then select Continue.
      4. Sign in to your Intuit account select Continue and then Continue with my account.
      5. We'll email you a single-use code. Enter your code and select Continue.
      6. Select to chat with us or Have us call you.

       

      Our support services are available Monday to Friday, 6 AM to 6 PM Pacific Time, and Saturday from 6 AM to 3 PM Pacific Time.

       

      If you wish to learn how to save a report's customization, feel free to read this article: Create, access, and modify memorized reports.

       

      In addition, once done, you can categorize and reconcile your accounts whenever you’re ready.

       

      If you have questions or other queries about the missing button for creating Auto PO in QuickBooks, I'm here to help.

      C
      cbascle18
      November 6, 2024

      Quickbooks. You have been actively investigating this for a week now. How have you not fixed your bug?

       

        FishingForAnswers
        FishingForAnswers
        November 6, 2024

        @cbascle18  Well, you see, there are just so many steps that have to be taken.

         

        First, they have to be notified that their product is broken. Well, broken in a new way. It's always broken somewhere.

         

        Then, they have to hold a meeting deciding when they are going to meet to determine when they'll meet to determine who to assign to the job.

         

        Then they have to break for lunch, probably at the local Mexican place, and that'll throw a wrench in the works; can't have the Meeting Deciders deciding meetings on bloated stomachs.

         

        Then... well, you get the idea.

          M
          maggardrazors
          November 7, 2024

          For those that had this issue, it appears they fixed it with R10_23

           

          Press F2 to see your version.

           

          R9_50 the button was missing

          R9_53 it returned

          R10_19 it was missing again

          appears R10_23 it has returned again.

          going to Help --> Update Quickbooks Desktop -> Update Now --> "Get updates" button

           

          should get you to R10_23 after a reboot if you're currently R10_19.

          M
          maggardrazors
          November 7, 2024

          For those that had this issue, it appears they fixed it with R10_23

           

          Press F2 to see your version.

           

          R9_50 the button was missing

          R9_53 it returned

          R10_19 it was missing again

          appears R10_23 it has returned again.

          going to Help --> Update Quickbooks Desktop -> Update Now --> "Get updates" button

           

          I've noticed you may need to do this multiple times, with multiple reboots to get it up to R10_23.

          T
          trutjens
          November 14, 2024

          it is ridiculous that the QB support can not tell you how to fix this.  QB forced the R10_19 update on me yesterday and we instantly saw the Create Auto PO button was missing.  I called QB support and after an hour of going through preferences and settings they informed me that engineering is working on this and that all they can do now is add me to a list.  I updated to R10_25 because of the last post in this forum and the button is back.  That seems like a pretty simple thing for QB support to inform you of when you are having this problem.  This is frustrating!!

          C
          ChristoSlee
          November 14, 2024

          I don't think Intuit tech support is allowed to use Google. Otherwise they would actually have solutions or be aware of issues. When I reported this being gone again, I had to refer the agent to this thread on their own support portal. 

           

          I only call them as a last resort just to feel better for all the $'s spent on the subscription. I never expect to get any resolution. 

           

          For 15 years now I have asked them to fix the column sizing issue that gets lost everytime you minimize / maximize the application when you have resized columns on a sheet like the Item List. 

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