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January 20, 2024
Question

Invoice 1417 Yes Accounts Receivable (A/R) $100.00Payment 425 Yes Operating Chk - 5216 (5216) $100.00how can I remove one of these payments

  • January 20, 2024
  • 1 reply
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1 reply

JaeAnnC
January 20, 2024

It's nice to have you here today, @VZ3

 

I'll help you unlink a payment from an invoice in QuickBooks Online (QBO). Here's how:

 

  1. Go to Sales and select Invoices.
  2. Locate the invoice and click Edit under the Action column.
  3. At the upper-right corner of the screen, click the 2 payments made hyperlink. Then, select the date of the payment you want to remove.
  4. Uncheck the box of the invoice.
  5. Click Save and Close. When prompted, click Save as credit, then Yes to confirm.

 

Moreover, you can customize your sales forms in QBO by utilizing the tools available in the program. Doing so allows you to create professional designs for your invoices and include information relevant to your business needs.

 

If you have other questions concerning invoices, please don't hesitate to return to the Community. We're always here to listen and address your queries. Stay safe and have a nice day ahead.