Solved
Hi, @randi.
I’ve seen that you’ve posted twice on the Community page. My colleague already addressed this issue on how to record the transaction in QBO. You can visit the link to view her recommendation: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-a-customers-in-lieu-of-paying-me-paid-directly-one-of-my/01/1228573/highlight/true#M180712
Please don’t hesitate to get back to us if you have any other questions or concerns with QBO-related tasks. We’re always here to help. Take care always.
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