Invoice does not show sub total or total since updates on PDF files. We send PDF files to customers and these no longer show invoice total, only payments made.

Thanks for posting in the Community, @mkohler01.

The Summarized details may be selected in the template, which is why it is only showing a summarized version of the invoice. If that's the case, let's change it to Full details to see the subtotal and other necessary information.

Here's how:

1. In QuickBooks Online (QBO), go to the Gear icon at the top right to get to the Custom Form Styles. 
2. Locate the invoice template you're using, then click Edit under Action column. 
3. Proceed to the Emails tab, and select Full details. Ensure that the PDF Attached box is checked.
4. Hit Done to save. 

After that, try to send a test invoice to yourself to double-check.

Just in case, I'll add this article for future reference: Customize your invoice emails.

Please let me know if you have any other issues or concerns by leaving a comment in this thread. I'm more than willing to help. Have a wonderful weekend!

You are correct mkohler01.  If there were any accountants helping answer these questions, they might understand what you are talking about.  HEY FRITZ!  Pay attention:  "INVOICES ARE NOT SHOWING TOTALS" = - comprende?  You can have 10 line items, they add up to $567.95, and maybe the customer paid a partial of $100.  All the invoice says is "Balance due $467.95".  No mention of what the actual total sold is OR the payment.  Why don't you question answerers run tests before you answer questions you don't know the answers to and stop wasting our time.  Do I sound angry?  It's because I've spent the last 4 hours in chat about this.  FEEDBACK DOES NOT WORK.  THIS IS A PROGRAM FLAW, NOT AN INCONVENIENCE.  LEFT ALIGNED NUMBER COLUMNS ARE A PROGRAM FLAW - Not "Inconveniences".  What will it take to get them to listen, mkohler?  I'm in shock and awe wondering why every single user isn't complaining.

I'm having the same issue. I work with a warranty company and they want to see the total, paid amount, and balance owed. When I review the invoice template I see the break out of total, paid amount, and balance owed. When I print preview the invoice only shows payment and balance due. Why does the invoice not match the template I created? How can this be fixed? I also made sure I was using the correct invoice template that had the breakout.