Skip to main content
January 13, 2024
Question

Invoices do not show total field

  • January 13, 2024
  • 1 reply
  • 0 views
invoices do not show the "total" field

1 reply

JaeAnnC
January 13, 2024

Welcome to the QuickBooks Community, @mikec12. I'll guide you through some troubleshooting steps so you can view the Total field in invoices in QuickBooks Online (QBO).

 

When the browser is loaded with frequently viewed pages, it occasionally behaves strangely. First, you can log in to your QBO account using a private browser to access the product with a fresh start. You may use these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Once resolved, return to your original browser to clear its cache and cookies or switch to a different supported one. It's likely a temporary issue with QBO or your current browser.

 

You may also run reports for particular accounts to get a breakdown of every aspect of your organization.

 

Let me know if you need additional assistance managing invoices. I'm always here to help you out. Keep safe!