Is anyone else having problems with “make a copy” option on invoice? Nothing happens when I hit that option. We use it often and since the last update it no longer works?

I'd be happy to help you troubleshoot with the Make a copy option on your invoice, socksoff93.

Upon checking, there haven't been any known issues similar to yours.

Occasionally, QuickBooks might experience irregularities due to browser-related problems, leading to the malfunction of specific features. To confirm this, let's go through some troubleshooting steps to get this fixed.

Open your QuickBooks account through an incognito window or private browser to address this. This mode doesn't retain your browsing history, occasionally leading to software issues like encountering errors or missing options. You can use these shortcut keys as a reference:

• Ctrl + Shift + N  for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari

If it works, return to the regular browser and clear the cache. This removes any historical data resulting in unusual browser behaviors. Switching to a different supported browser can also fix the issue.

In addition, I've provided a relevant article that covers the steps for recording invoice payments in QuickBooks.: Record invoice payments in QuickBooks Online.

You're welcome to reach out again in this thread if you need additional guidance or support with managing invoices in QuickBooks. We're committed to assisting you 24/7.