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December 5, 2023
Question

Is anyone else not able to send an invoice email or pdf in QB self employed online? I can send invoice within the app, but not self employed intuit,com

  • December 5, 2023
  • 1 reply
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1 reply

December 5, 2023

It's good to see you here, rcampbell. I recognize the importance of sending an invoice email using the QuickBooks Self-Employed (QBSE) website. I'm here to help you with this.

 

Before anything else, I would like to know more about your concern. Can you tell me what error did you get when attempting to send an invoice email? You can attach a screenshot below so I can get a clear picture of your current situation and supply the needed assistance to resolve this.

 

We can troubleshoot your browser to fix this issue in the meantime. Note that your QBSE account may encounter issues due to a full browser cache. I suggest running QBSE in a private or incognito browsing mode to help your computer run optimally and regain some storage space to continue working seamlessly. See these keyboard shortcuts to open a private window:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

For a detailed step-by-step process in clearing your cache, check out this article: Clear cache and cookies to fix issues when using QuickBooks Online.

 

On the other hand, I'll leave this link as your guide regarding managing and personalizing your invoices in QBSE: Create invoices in QuickBooks Self-Employed

 

Reply to this post for more queries about sending invoices in QBSE. The community space is here 24/7. Have a good one!