Is anyone else unable to use “make a copy” on the mobile app when trying to create a new invoice? I have repetitive billing monthly, so this feature is pretty invaluable.

Hello there, clear.

I appreciate you posting here in the Community. Let me share additional information about the Make a Copy option in the QuickBooks Online (QBO) mobile app.

Since you're still unable to use the make a copy option in the mobile app after you uninstall and reinstall the app. I'd suggest continue working with our Technical Support team to further investigate the issue.

In the meantime, you'll want to utilize the browser of your phone or computer to create a copy of the invoice. You may visit this article for guidance: Duplicate an invoice or an estimate in QuickBooks Online.

Once you've successfully created a copy of your invoice and you'll want to record the invoice payments in the browser, you can check out this article for future reference: Record invoice payments in QuickBooks Online.

Furthermore, you can check these articles for more details on managing invoices in your mobile app:

• Track the status of invoices in the QuickBooks Online mobile app
• Receive an invoice payment using the QuickBooks Online mobile app

Keep me posted if you need anything else, especially with managing invoices and other sales forms in QuickBooks. I'll be around to help you.