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Sep 20, 2024 6:05 PM UTC
Question

Is anyone experiencing issues with WAFD bank statements now downloading?

My transactions download, however, statements stopped downloading in July.

1 reply

MorganB
Sep 20, 2024 7:06 PM UTC

Hey there, ThereseJardine.

 

Thanks for posting your question here in the Community. I want to make sure you're able to view your bank transaction in QuickBooks Online.

 

I recommend completing a manual update to refresh things on the banking screen. Here's how:

 

1. Go to Transactions and select Bank transactions.
2. Select Update.

 

According to the banking updates article, "Manual updates download any new transactions listed within the previous 90 days, so if you skip days between updates, the download still gets the most current information when you connect to your account."

 

Please give this a try and see if the transactions come over and start regularly downloading again. I'm only a comment or post away if you have any other questions.