Is anyone having issues with the customers ability to pay with a credit card? Each time I create a new invoice I have to turn on accept credit cards. Is this a glitch?

I'm here to help you keep the Credit Card payment option toggled on in QuickBooks Online (QBO), @emacgray.

As of posting, we haven't received any related reports about the Credit Card payment option turning off after setting up your account to accept credit card payments.

To resolve this unusual behavior of the program, let's troubleshoot your browser to isolate if this is a cache-related issue. Please log in to your QuickBooks Online (QBO) account on an incognito or private browser window using these keyboard shortcuts: 

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, create an invoice again to see if the Credit Card option is on. If it is, clear your browser's cache to remove specific issues and help the program run efficiently. Also, you can use other devices and supported browsers to ensure everything works as expected. 

If the issue persists, I recommend contacting our support team for a thorough investigation. They have the tools and expertise to safely access your account and identify the root cause of the problem.

Additionally, you can refer to this article about personalizing your sales form: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Let us know if you have other concerns with the Credit Card payment option in QBO. We're here to lend a hand.