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April 24, 2024
Question

Is invoices gone from iPhone app? I can’t find neither shortcut or otherwise

  • April 24, 2024
  • 1 reply
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1 reply

MorganB
April 24, 2024

Thanks for reaching out for support here in the Community, microcleanha@gma.

 

I want to make sure you're able to access invoices in the QuickBooks Online App.

 

As an initial troubleshooting step, you'll want to make sure the app is up to date. Once you've done that, refresh your data to see the latest available information in QuickBooks Online (QBO). Here's how to get this done in iOS:

 

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then tap the QuickBooks Online app.
3. Tap Offload App.

 

This will free up the storage without deleting your app's documents and data. Now you're ready to check for the invoices once more. If the issue persists please don't hesitate to reach back out in the comments below. I'll be here to help.