Thanks for dropping by the Community, @nicole11.
I can help add your client’s email address on an invoice in QuickBooks Online.
At this time, there is no automatic way to add the customer’s email address on a transaction. You have to manually enter it when creating an invoice.
There are two ways to do this: Set up a custom field or input the email information on the Billing address section.
The first workaround is to add the details on the customer’s profile. Here’s how:
- Go to Sales from the left menu and select Customers.
- Select the customer’s name on the list.
- Click the Edit icon.
- Choose the Address tab at the bottom and add the email in the Billing address field.
- Hit Save.
The other option is to create a separate field for the email address. Let me show you how:
- Go to the Gear icon and select Account and Settings.
- Select the Sales tab on the left.
- Click the Sales form content section to open it.
- Below Custom fields, check one box and name it Email.
- Hit Save, then Done.
For more information, check out this article: Add custom fields to invoices.
That should do it. Touch base with me here if you have any questions, I’m more than happy to help. Cheering you to continued success!
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