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April 29, 2024
Question

Is there a way to change the 'Reply-To' email address on automatic QB email notifications of when payment is submitted that customer receive?

  • April 29, 2024
  • 1 reply
  • 0 views
Once customer submits payment, I and other team members receive an email notification from the Payment Email address on our QB. Though some team members when receiving the payment notification have the option to reply to a completely different email address, a different email address that did not sent that initial payment notificaiotn from our QB email. Is there a way to change that 'Reply-To' email address? 

1 reply

Candice C
April 29, 2024

Good evening, @alex-communitymf

 

Thanks for reaching out to the Community! 

 

To clarify, is the email address that you're wanting to be an option for the Reply to the same as your email that's listed in your Account & Settings or not? 

 

In the meantime, check out these guides: 

 

 

I'll be waiting for your response!