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Oct 31, 2024 4:41 AM UTC
Question

Is there a way to ensure vendor ACH data saves correctly in for a vendor within Quickbooks Online?

After entering ACH information manually, the account and routing fields often show up blank when I check them later. Is there any method to verify that ACH details are saved, or is this a known issue that needs a fix?

5 replies

Oct 31, 2024 5:25 AM UTC

Try opening your QBO account on any private/incognito browser.

Oct 31, 2024 5:46 AM UTC

Warm greetings, seamusiclover.
 
It looks like you previously posted a similar query, and my colleague has already provided an answer with detailed information on entering vendor ACH details. You can view their response by following this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/how-can-i-manually-enter-vendor-ach-information-without-it/01/1502526#M230322
 

Additionally, you can run vendor reports to get an overview of your accounts payable transactions.

 

If you have any follow-up questions or need further assistance with QuickBooks, please don't hesitate to reach out. We’re always here to help.

Oct 31, 2024 6:09 AM UTC

This 'Additionally, you can run vendor reports to get an overview of your accounts payable transactions.' has nothing to do with my question.

Oct 31, 2024 6:18 AM UTC

Another option, sign up for a Melio account to compare and it's more reliable. You can ask your vendors to register their ACH details online to avoid errors. You can also get the cashback to pay bills.

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/has-anyone-been-able-to-set-up-the-new-online-bill-pay-since/00/1378612