Solved
I am trying to match multiple transactions to a single Amazon receipt which has a separate total for each order. For example, if I buy 5 items, the email receipt will show 5 different totals for each order. Then I will have 5 different credit card transactions but only one receipt. And QBO seems not to be able to match multiple transactions to one receipt. Is there a way to reconcile this situation? I tried totaling them myself and logging the receipts as expenses, but this messed my books up, as now these expenses are logged twice, once as unmatched bank transaction expenses and then as unmatched receipt expenses. I appreciate your help.
I appreciate the complete details you've shared, @TOBOOKS.
Currently, uploading your amazon receipt and automatically matching it to multiple downloaded transactions is not available. However, you can attach the receipt to your downloaded bank transactions. I can guide you on how to do it.
- Go to the Banking menu.
- Choose the Banking tab.
- Select the bank account where the transactions were downloaded.
- Pick the For Review tab.
- Locate the downloaded Amazon transaction.
- Expand it to add more details.
- Click the Add Attachment link.
- Search the saved receipt from your computer or device, and click Open.
- Click the Add button.
You may check this article for additional information about attachments in QuickBooks: Attachments in QuickBooks Online.
Also, I'm adding these articles that you can use as reference in reviewing and categorizing your bank transactions:
- Categorize and match online bank transactions in QuickBooks Online
- Setup bank rules to categorize online banking transactions in QuickBooks Online
Stay in touch here if you have other questions about managing your bank transactions. I'm always here to help.
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