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eglshop
January 11, 2019
Question

Is there a way to move the paid stamp so that it is not in the center of the page and covering line items from view?

  • January 11, 2019
  • 11 replies
  • 0 views
Original commenter did not share additional details

    11 replies

    JessT
    JessT
    January 11, 2019

    We're unable to change to position of the PAID stamp on invoices, eglshop.

     

    I think this would be a great option though. Feel free to visit on our Feedback page, and join the thread about this. You can open this link:  https://feedback.qbo.intuit.com/forums/168199-quickbooks-online-feature-requests/suggestions/32652781.

     

    The Community team is always here if you have other questions.

      E
      eglshopAuthor
      November 26, 2019

      We literally have to send some of our clients two invoices all because of the placement of the stamp. They, and we need to see the part numbers before the stamp deems them unreadable. Then they need to have an invoice marked paid. PLEASE MOVE THE STAMP!!!!

        G
        GaryDEP
        May 3, 2019

        I agree! Given that you can customize the invoices it's essential to be able to place this stamp where it will nt interfere with important information. Users need the ability to move this.

          C
          carolb2
          August 14, 2019

          I find the location of the "paid" stamp very annoying.  It covers up the items my customers purchased so as a receipt for them it is also annoying.  Please move it to a bottom corner or somewhere out of the way. 

            M
            Mac101
            January 10, 2020

            We also have this issue, customers cannot see the items they have ordered because of this Paid stamp.  Would be great if we had the option to move it to another location on the invoice.

              K
              Kendra H
              January 10, 2020

              Hi there, @Mac101. 

               

              Thank you for joining this thread. I'm happy to help you sort out the paid stamp being in the center of the page. 

               

              After reviewing this thread, my colleague @JessT provided the correct information about this issue. At this time QuickBooks Online doesn't have this feature. I'm happy to submit feedback to our Product Development Team in hopes that this is something they could add soon. 

               

              Also, for future updates, you can follow the QuickBooks Firm of the Future websites to receive QBO updates.

               

              QuickBooks Firm of the Future

               

              If you have any more QuickBooks questions, please don't hesitate to comment back to this thread. Have a wonderful weekend! 

              Radiotronics
              Radiotronics
              February 1, 2020

              +1

               

              This needs fixing.

               

              The options need to be whether to have the stamp at all AND where it is needs to be customizable.

                Radiotronics
                Radiotronics
                February 1, 2020

                There are two facets to this.

                 

                1) The option should be whether to display PAID or remove it entirely. The balance of the invoice already shows zero. It's not really needed.

                 

                2) Where a QuickBooks user does want to see the PAID label, the location should be entirely customizable.

                  Angelyn_T
                  Angelyn_T
                  February 1, 2020

                  Hello, @Radiotronics.

                   

                  At this time, we aren't able to remove or customize the location of the PAID stamp status on invoices. I understand the importance of this feature for you and your business. That being said, I'll take note of this and send the information to our product engineers. This way, they'll be able to know and work and may consider this feature in the coming updates.   

                   

                  To stay current with the latest QuickBooks news and updates, feel free to visit our blog.

                   

                  Also, feel free to check out our help articles in case you need tips and related links in the future.

                   

                  Let me know if you have any other questions as I'm here to help. Have a great weekend!

                  C
                  ClarkesElectrical
                  June 30, 2020

                  As Applicance repairers/sellers the stamp placement covers up vital information such as model/serial numbers that the customer needs to see in order to register the product. This needs to be sorted quickly please!

                    J
                    jodi-4cs
                    July 14, 2020

                    I agree,

                     

                    We use the invoice as a bill of sale and it is cutting of the serial number, this needs to change or the invoices are useless to us.

                     

                      S
                      santhoff
                      October 19, 2020

                      Almost 2 years later and still no fix. QBO needs to get it together!

                        C
                        ClarkesElectrical
                        November 9, 2020

                        Over a year of waiting now for a five minute fix, it seems as though they are just ignoring this issue now. Ridiculous, sort it out!

                          N
                          Nick_M
                          November 9, 2020

                          Hey there, ClarkesElectrical. 

                           

                          Thank you for posting here in the Community, I understand how important it is for you to have this feature changed. My suggestion to you would be to submit feedback to our product development team directly, that way they have the recommendation from us, as-well-as you. To do so, you can follow these steps:

                          1. Click the Gear (⚙️) icon.
                          2. Click Feedback.

                          3. Enter your suggestion(s).

                          4. Hit Next.

                          5. Choose Skip and send message.

                          6. The available drop-down menu can be used to pick an appropriate category.

                          7. Select Send message.

                          Once submitted, you can track it though our Customer Feedback Website. 

                           

                          If there's anything else I can help with in the meantime, feel free to post here anytime. Thank you for dropping by and have a nice day. 

                          C
                          carolb2
                          January 21, 2021

                          Yes there is!  It has taken me years and finally I can place it at the right side under the Payment  or Balance Due.  This is what I did.  Go to Gear symbol on the top right of the page.  Click on it and select

                          "Custom Form Styles".  Once  you are in this section look for : Name - Standard. Form Type: Master.  If you can make it the default under the down arrow on the right side then do that.  I could not.  So what I did was delete the other two invoice templates that I had forcing the Standard Master template to be the default.  Then click on edit beside the Master template.  Then click on Design.  Then : Change up the template.  Select: Airy New.  This one will give you the paid stamp in the correct place.   Good luck!  I'm pretty happy it works for me now.

                            S
                            scottyscarpetcar
                            February 19, 2021

                            Thank YOU so much for sharing this....Made all the difference in customers' paid receipts for their records.

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