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February 4, 2024
Question

Is there way to customize the look of a statement?

  • February 4, 2024
  • 1 reply
  • 0 views
How to customize a customer statement?

1 reply

February 4, 2024

Thank you for reaching out here in the Community, rdneuberger. Let me share some information about customer statements in QuickBooks Online (QBO).

 

As of today, we don't have the option to customize the customer's statement yet. However, I can provide you with some other options that you can consider to show your needed data.

 

We have three options to create a customer statement in QBO as listed below:

  • Balance Forward: shows the total amount due and any credit balance from the last invoice.
  • Open Item: lists all open, unpaid invoices from the last 365 days.
  • Transaction Statement: Lists all transactions for the selected date range.

 

After identifying what kind of statement you need, we can now create the statement for your customer.

 

Here's how:

  1. On the Sales tab, click Customers.
  2. Find the customer and select the checkbox for the customer you want to make the statements for.
  3. In the Batch actions dropdown ▼, choose Create statements.
  4. In the Statement Type dropdown ▼, select the customer statement type: Balance ForwardOpen Item, or Transaction Statement.
  5. Choose the date range from the Date ▼ dropdown.
  6. Review the customer's email address(es).
  7. Press SaveSave and closeSave and send, or Print or Preview.

 

Moreover, you can also create and send purchase orders in QuickBooks Online whenever you're ready to buy products from your vendors.

 

Don't hesitate to reach out again if you have more customer statements or any other QuickBooks-related concerns. The Community space is always open to assist you.

February 14, 2024

Why is there not a "due date" on the statement? 

Will there be an option to customize the statement layout sometime in the future?

Also- I am using Quickbooks Online. 

 

Thank you.

Bryan_M
February 14, 2024

We appreciate you for joining this thread, @CarpentersBusiness.

 

Currently, customizing the statement layout isn't possible in QuickBooks Online. We know how this would be beneficial on your end.

 

However, you can look for a third-party app that can edit the layout of your statements before sending them.

 

In the meantime, I recommend submitting direct feedback to our Product Engineers, They might add the feature to customize statements to our future product updates. Here's how:

 

  1. Select Settings ⚙, then Feedback.
  2. Enter your comments or product suggestions. Then select Next to submit feedback.

 

To be on a loop of the latest updates of QuickBooks, you can visit this page: QuickBooks Blog.

 

Leave a comment below for additional questions or suggestions about managing your customer statements. I'll be willing to lend a hand. Have a good day.