Issues with using tags

Hi there, sdj2.

Let's work together to resolve the issue you're experiencing with tags in QuickBooks Online.

Before anything else, I'd like to know which reports you're running wherein tags weren't showing up. Any additional information would allow me to offer the most accurate resolution.

Moreover, I've checked on my end, and we haven't received any complaints from other users about having issues with tags. So, let's perform some troubleshooting steps to isolate the problem. To start with, let's open your QuickBooks Online company in a private window. This will help QuickBooks to start with a clean slate.

Here are some keyboard shortcuts to access an incognito window on supported browsers:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

After that, go through your workflow of using tags. If everything works smoothly, and you're able to tag transactions as necessary, I recommend going back to your regular browser and clearing its cache to remove outdated files. Alternatively, you can also use other supported browsers.

For more information on tagging transactions, please refer to the following articles:

• Tag transactions in QuickBooks Online
• What are tags and why should I use them?
   

I'll also share this article on other ways QuickBooks allows you to label and organize your data: Tags vs. Classes, Locations, and Custom Fields.

If you have any further questions or concerns about using tags in QuickBooks, please don't hesitate to let me know through the comment section below. Keep safe.