It's been over 2 weeks with the Contractors section broken and unusable, has it ever taken this long to fix something so vital? How many people are working on it?

I can share some information about the error you're having with the Contractors page, @fsweetsd.

There's an ongoing issue when trying to access the Contractor page. Our Product Engineering team is already aware of this and is now working on a fix. I suggest that you contact our Customer Support Team to be added to the list of affected users. This will ensure that you receive email notifications about the latest updates on the issue.

You can reach our Customer Support for QBO by going to the Help icon at the top right of the account. Then, let them add you to Investigation No. 103945.

Here are the steps to follow:

1. Go to the Help icon to connect to a live support agent. 
2. Select the Search tab and click on the Contact Us button.
3. Choose a topic for your concern in the What can we help you with? section.
4. You'll now be provided options on how to connect to our Customer Support.

For more information on the availability of our various support types, you can refer to this article: QuickBooks Online Support.

Once resolved, consider checking this article if you want to know about paying contractors using direct deposit: Pay a contractor with direct deposit. It also highlights the importance of setting up the contractor's profile, adding your company's bank details, and the contractor's direct deposit information before creating any payments.

We're always here if you need more information about the contractor's tab or anything else. The Community is always here to answer them for you.