It says your quickbooks hit a snag go to billing where do i go from there?

Hi there, princess. I understand the importance of running payroll in QuickBooks Online (QBO). I'm here to share insights about this. 

Currently, we have an ongoing investigation about getting the error message saying your QuickBooks hit a snag and go to the billing page. Rest assured that our engineers are doing their best to fix it as soon as possible.

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved.

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

We appreciate your continued patience as we work on a fix. Please don't hesitate to visit us again in the Community whenever you have additional QBO-related concerns. We're always here to help. Have a great day.