Journal Entry Debits are posting as credits

Let's isolate the unusual behavior you're having with your journal entries and resolve them, @dradcliff. 

The problem with your journal entries can be caused by the piled-up cache in your regular browser. It stores temporary internet files from your browsing history. As it collects too many files, it can cause some issues in your account.

I've got some steps to help fix this issue. First, sign in to your QuickBooks Online (QBO) account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. 

Here are the following keyboard shortcuts: 

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + N

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. You can also try to check with other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above don't work.

You can also check the audit log in QuickBooks Online to see who made changes to your books and what they did. It'll also provide you with the date, name, type, name of any customer or vendor, and the original transaction date and amount.

Please let me know if you need further help with your journal entries by leaving a reply below. Keep safe, and have a wonderful day!