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June 6, 2025
Question

Manage Sales tax is wrong

  • June 6, 2025
  • 1 reply
  • 0 views

My POS has been sending the sales tax amount to the QB desktop incorrectly and the amount due in the Manage Sales tax is completely wrong. How do I correct this so it is showing only the correct amount due?

1 reply

June 6, 2025

Hi there,

 

You'll need to update and ensure that the sales tax items set up in your QuickBooks match exactly with what you're using in your POS system.

 

If there have been changes to tax rates, ensure you update these in QBDT. Check your POS system's tax setup by ensuring it matches the sales tax rate and agency in your QBDT. 

 

Then, create a general journal entry to make adjustments with the total amount due in your Manage Sales tax page. Please consult an accountant to ensure the adjustment is accurate.

 

After that, consider running reports that will help you review your sales tax payable to ensure everything is accurate before paying taxes.

 

If you have additional concerns in QBDT, feel free to reply below.