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T
tuckerkistner
April 5, 2024
Question

Manually deleting transactions in bulk

  • April 5, 2024
  • 1 reply
  • 0 views

My Wodify (CRM) is integrated with QB. I absorbed my processing fees from January '23 to July '23, so they were categorized as COGS. In August '23, I passed them off to my clients, however, they have still been automatically categorized as COGS, due to a Wodify bug that has not been fixed. Wodify has not solved the issue, so from August '23 till now, it shows these transaction processing fees as COGS, thus counting against my income. All of my accounts are updated and reconciled properly, even though these processing fees are showing up on my profit and loss statements. Is there a way to manually delete these processing fee amounts from Aug '23 till now? Since it is a Wodify integration bug and they have not fixed it - I do not know what to do.

1 reply

E
Erika_K
April 5, 2024

I've got your back, tucker. I'm here to ensure you can correct your processing fees to get you back on track. 

 

In QuickBooks Online (QBO), the batch-delete option is only available in the Bank Feeds section. In your case, we can manually remove them instead. 

 

I'll show you how: 

 

  1. Locate the Chart of accounts page. 
  2. Choose the Cost of goods sold account. 
  3. Hit Run report. 
  4. Manually select each transaction. 
  5. On the transactions page, choose More. 
  6. Click Delete. 

 

I'll add these resources to help you know how your business is doing and review your accounts so they always match your bank and credit card statements in QBO: 

 

 

If you have follow-up questions about managing your processing fees, let me know in the comments. Take care always! 

T
tuckerkistnerAuthor
April 6, 2024

There are 177 total processing fee transactions. Is there a way to select multiple at a time? 

 

Or must I individually go into each transaction and delete them?

A
ArielI
April 6, 2024

Hello, @tuckerkistner.

 

Yes, you're right. The functionality to delete them multiple at a time is unavailable, you can only delete them individually. For now, I recommend submitting your feedback directly to our development team. They actively evaluate user suggestions and frequently incorporate enhancements in future software updates. 

 

  1. Go to the Gear icon and select Feedback.
  2. Provide your product suggestion.
  3. Click on Next to submit feedback.

 

Moreover, you can check the status of your request, you can click this link: Customer Feedback for QuickBooks Online

 

I'll add this article to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

If you have further questions about any QBO-related concerns, you can comment below, and we'll respond to you as soon as possible.

 

I'll add this article to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

If you have further questions about any QBO related concerns, you can comment below, and we'll respond to you as soon as possible.

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