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December 18, 2023
Question

Matching checks no longer show Check # in description so cant match?

  • December 18, 2023
  • 1 reply
  • 0 views

Due to Quickbooks recent changes, I can no longer match checks written out from QB to checks cashed from the bank. Usually it would display "check #" in bank description so I could easily match with the # in QB. 

 

Anyone else having this issue?

1 reply

December 18, 2023

Hi there, EZ. I understand you're having challenges matching your transactions in QuickBooks Online.

 

Before anything else, let me share a few reasons why you're unable to find a match in your bank transactions page. 
 

  • The payees, amounts, or dates don't match.
  • The transaction is older than six months.
  • The payment has been reconciled.
  • The record is already matched to another transaction. 
  • Multiple currencies are involved, and the exchange rate has shifted significantly, making the amounts very different.

 

Since you were unable to match the checks written out from QuickBooks to checks cashed from the bank, let's manually match them using the "Find Match" option.

 

Here's how: 

 

  1. Go to Banking.
  2. From the For review tab, click the transaction you want to find a match.
  3. Select Find match, and it shows all suggested match transactions. 
  4. Click Save
     

Once everything matches, your accounts are balanced and accurate. You can now reconcile your account. To learn more how it works in QuickBooks, check out these articles: 

 

 

You can reply on this thread anytime if you need further clarification regarding matching transactions in QuickBooks. I'm always here for you. Best wishes!