Skip to main content
C
Cindylou57
February 28, 2025
Question

Memorized Reports

  • February 28, 2025
  • 5 replies
  • 0 views

After the recent update, my memorized reports are not correct.  It has dropped a couple columns and added two columns that you cannot uncheck in the filter.  The added column are "act cost and act sales price.

 

I have several reports and going in and trying to fix them would be extremely time consuming.

 

Please help.

 

Cindy

    5 replies

    FishingForAnswers
    FishingForAnswers
    February 28, 2025

    @Cindylou57  Yeah, that tracks; lot of people having that issue.

     

    Here's a link to the major thread for it:

     

    https://quickbooks.intuit.com/learn-support/en-us/other-questions/reports-all-messed-up-after-latest-update/00/1529898

     

    And a link to QB's best suggestion until they put out a proper patch:

     

    https://quickbooks.intuit.com/learn-support/en-us/help-article/damaged-data/memorized-report-open-opens-different-report/L8tiT8fYd_US_en_US

      A
      ArielI
      February 28, 2025

      Hi there, Cindy.

       

      Thanks for letting us know about the trouble you're experiencing with the recent QuickBooks Desktop update. We're seeing a number of similar reports. To get personalized help and contribute to our understanding of this, please reach out to our support team directly. They can gather the details of your situation and will keep you informed on the next steps.

       

      To connect with them:

       

      1. Open QuickBooks.
      2. Go to Help, then select QuickBooks Desktop Help/Contact Us.

       

      We appreciate your patience as we work to address this.

      B
      Brian103a
      March 2, 2025

      After latest update all memorized reports report Zero dollar amounts on all reports for entire year.  Tried to pay my withholding today and employee contribution and all zeros

        L
        Leslie60
        March 18, 2025

        My amount column shows in the report, but when I print, the amount column header is there, but no amounts.

         

        E
        Ethel_A12
        March 18, 2025

        We can perform troubleshooting steps to resolve the issue of printing reports with missing data, @Leslie60.

         

        First, we can print a different or a standard form would be better. Let's not print a batch of forms yet. You can also open one of the QuickBooks sample company files and print the same type of report.

         

        If it prints with complete data, refer to this article for the steps to resolve data damage on your company file, then print again: Fix data damage on your QuickBooks Desktop company file.

         

        If the issue persists, let's fix QuickBooks by downloading Tool Hub so you can access your company file and resume your business activities quickly. I'll guide you through the process.

         

        1. Download the QuickBooks Tool Hub.
        2. Open and install the downloaded file.
        3. On the QuickBooks Tool app, select Program Problems.
        4. Click QuickBooks PDF & Print Repair Tool.
        5. Print or save as a PDF from QuickBooks Desktop again.

         

        I'm adding this article as your reference for more information about resolving printing issues: Fix printing issues in QuickBooks Desktop.

         

        You might want to keep a copy of your original company file, you can back them up to recover them easily when you encounter problems with your data: Back up your QuickBooks Desktop company file.

         

        If you have any questions or need further assistance with printing reports, feel free to comment below. We're here to ensure you get the most out of your QuickBooks experience. Have a great day.

        K
        KAVG
        March 2, 2025

        After the latest update, I'm having the exact same problem!

          K
          KAVG
          March 3, 2025

          Just now I went back to the update page and checked the "Reset Update" box and then hit the "Get Updates" button and this time it downloaded a bunch of files including Critical Fixes. Then I restarted QB and now it looks like all of the memorized reports are back to their original states. Hope this works for all of you!

            K
            KAVG
            March 3, 2025

            I had the same problems.

            Just now I went back to the update page and checked the "Reset Update" box and then hit the "Get Updates" button and this time it downloaded a bunch of files including Critical Fixes. Then I restarted QB and now it looks like all of the memorized reports are back to their original states. Hope this works for all of you!

              Terms & ConditionsAccessibility statement