I know the possible reason why your transactions are missing, Bella07.
Some banks let you download up to 24 months of data, but most banks can only download the last 90 days of transactions from your bank, which may cause your April-September records to be missing.
You'll need to get these records from your bank, here's how:
- Sign in to your bank or credit card's website.
- Follow your bank's instructions for how to download CSV files of your transactions to your computer. Every financial institution has different steps.
- Check the date range for the download. It should be at least one day before the date of your oldest transaction.
- Download your transactions. Save the file somewhere you can easily find it, like your computer's desktop.
If possible, pick the QuickBooks Online data (QBO) format. These are formatted specifically for QuickBooks Online. You can also upload transactions from a CSV or Quicken (QFX) file.
To manually upload the transactions, please click this link and follow Step 4: Manually upload transactions into QuickBooks Online.
Additionally, I'll share this link to help you record, edit, and delete expenses: Enter and manage expenses in QuickBooks Online.
Comment below if you need further assistance in managing your bank transactions. I'm here to assist you. Have a great day!