Missing totals from JE??

Hello there, FUMC Bookkeeper. 

Thank you for reaching out to the Community and sharing a screenshot of your concern. This will help us better understand the issues with the Journal Entry totals.

We haven't received reports from other users getting the same challenges as yours when upgrading from QuickBooks Desktop (QBDT) 2021 to 2024.

To ensure your company file is in good condition, check if QuickBooks Desktop is updated to the latest release. Once verified, let's do the Verify/Rebuild Utility process. This troubleshooting helps diagnose and fix unexpected issues in a company file. 

To run the Verify Data utility:  

1. Go to the File menu, then select Utilities. 
2. Click Verify Data. 
3. If there are issues found, you’ll be prompted to Rebuild Now. 

Here’s how to run the Rebuild utility:  

1. Go to the File menu, then select Utilities. 
2. Choose Rebuild Data. 
3. Click on Ok once Rebuild has been completed.

To learn about running reports in QBDT and how you can personalize it to generate what you need, see these articles:

• Understand reports
• Customize reports in QuickBooks Desktop

Feel free to return to this post if you have any other concerns or follow-up questions about your QuickBooks Desktop account, FUMC Bookkeeper. I'm here to provide further assistance.